Diaries By The Paris Review Contributors

given that Graphcore and Nvidia and everyone else are building more and more powerful machines for it.

and career development improvements are the most popular perks for employees.future plans for investments in people.

 Here are the four key findings of the report:Connection Is the Heart of Service - Customers expectations mean service professionals need visibility into the entire customer journey in order to engage empathetically and efficiently. Case in point: The share of service organizations tracking case deflection -- often achieved through self-service tools for customers or automated processes -- jumped by 20% since 2020.Exceeding expectations and delivery value at the speed of need is driving loyalty.

Research found that 88% of customers say the experience a company provides is as important as its product or services -- up from 80% in 2020.The most important service agent skills  TREND 10 - Service organizations must adopt a hybrid work model in order to recruit and retain talent.

Your brand is what people say about you when you are not in the room.

service organizations North Star remains the same: an unwavering focus on customer success.Our environmental impact assessment of Locomations technology provided a science-based and independent critique and comparison of the environmental benefits of several trucking technologies.

is trumpeting the findings of an independent environmental impact evaluation that found its Autonomous Relay Convoy (ARC) system will dramatically reduce the Greenhouse Gas (GHG) footprint.The company is fast moving toward claiming bragging rights as the first autonomous trucking technology company to routinely engage in commercial operations at scale in the United States with its ARC system starting in late 2022 with Wilson Logistics and following with PGT Trucking in 2023.

Over 30% of VOCs emissions in the U.The efficiency of its system comes via a strategy of convoying multiple trucks that are electronically tethered to follow the leader.